Defamation of an insurer involves what action?

• A. Making false statements about an insurer or insurer personnel that are derogatory and intended to harm.
• B. Publishing only factual statements about an insurer.
• C. Filing a complaint with the regulator.
• D. Reporting a misprint in a policy.

Answer: (A)

Defamation is making false statements about someone that harm their reputation and are shared with others. When the target is an insurer or its personnel, a statement that is untrue, derogatory, and intended to damage the insurer’s reputation or business fits defamation. This is why the described action is correct: it involves false, harmful statements about the insurer or its staff communicated to others. Publishing only factual statements isn’t defaming because truth is a defense; filing a complaint with the regulator is a legitimate regulatory action, and reporting a misprint is simply correcting an error, not making a false claim about the insurer.